Terms and Conditions Mastermind - Master your Future

Membership Terms and Conditions
I am so pleased you have decided to sign up for The Heart-Driven Business Mini Mastermind Membership – please read the following important terms and conditions before you commit to joining.

This contract sets out:

Your legal rights and responsibilities.
My legal rights and responsibilities.
Certain key information is required by law.

The intention is that it will bring clarity to our relationship, protect both of us and take care of the business side of things so that we can get on with the good stuff! Please let me know if there are any clauses that you do not understand or that contradict your understanding of my services.

In this contract:
• ‘I’, ‘me’ or ‘my’ means Eda Hardy trading as Master Your Future Ltd is a limited company with company number (14008879) with its registered office at Brookfield Court, Selby Road, Garforth, LEEDS, West Yorkshire, LS25 1NB, UNITED KINGDOM
• and
• ‘You’ or ‘your’ means the person buying or using my services and resources.
If you would like to speak to me about any aspect of this contract, please contact me by e-mail at
e-mail: info@masteryourfuture.co.uk
BACKGROUND
I offer The Heart-Driven Business Mini Mastermind Membership. This membership provides access to group coaching and resources aimed at supporting your professional growth as a heart-driven business owner.

The details of the membership are set out on the webpage or sales page where you signed up for the membership.

I am Eda Hardy, trading as Master Your Future Ltd (14008879) with its registered office at Brookfield Court, Selby Road, Garforth, LEEDS, West Yorkshire, LS25 1NB, UNITED KINGDOM
1 Introduction
1.1 If you sign up to my membership you agree to be legally bound by this contract.
1.2 If you use any of my free resources (for example a free trial, podcasts, workbooks, discovery sessions or any other resources I may offer free of charge from time to time) you also agree to be legally bound by this contract as appropriate, excluding the clauses relating to payment and consumer rights legislation.
1.3 When signing up for the membership or using any resources you also agree to be legally bound by:
1.3.1 my website terms of use and privacy policy;
1.3.2 specific terms which apply to my membership which may be set out on the webpage for the membership or in email correspondence between us.
All these documents form part of this contract as though set out in full here.
2 Information I give you
2.1 Certain sections of this contract only apply to you and me if you are a ‘consumer’, that is if you are an individual acting for purposes which are wholly or mainly outside your business or profession. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that I must give you certain key information before a legally binding contract of sale between you and me is made (see the summary box below). I shall give you this information in a clear and understandable way either in this contract or the membership description.

I will provide you with the following details regarding the membership:

Main characteristics of the membership: A description of what the membership includes, such as resources, group calls, and access to content.
My business information: Who I am, where my business is located, and how you can contact me if needed.
Membership pricing: The cost of the membership, including any applicable taxes.
Payment arrangements and access: Details about how to make payments, when payments are due, how you can access the membership, and any relevant timeframes.
Your right to cancel: Information on how you can cancel your membership, including your rights during the cooling-off period (if you are a consumer).

3 Ordering services from me
3.1 Below, I set out how a legally binding contract between you and me is made:
3.2 You sign up for the membership either on the my website by clicking on the relevant payment link or I shall send you the link by email.
3.3 When you sign up for my membership either by clicking on the payment link on my site or by clicking on the payment link I send to you by email, I shall acknowledge it by email. This acknowledgement does not, however, mean that you have been accepted into the membership. I may contact you in my sole discretion and refuse entry to the membership, for example if I do not think the membership is right for you or there has been a mistake in the pricing or description of the membership. I do not have any obligation to provide a reason for this refusal.

4 The membership
4.1 If you are a consumer you have protection under consumer rights legislation, including that I must provide the membership with reasonable care and skill.
4.2 The availability of the membership might be affected by events beyond my reasonable control. If so, there might be a delay before I can make the membership available again. I shall make reasonable efforts to limit the effect of any of those events, I shall keep you informed of the circumstances and I shall try to provide access as soon as those events have been fixed. Examples of events which might be beyond my reasonable control include illness, pandemics, epidemics, IT issues and problems with hosting providers, any law or action taken by a government or public authority.
4.3 In the event that membership resources or any content added by you or other members are not available in whole or in part at any time, or becomes corrupted, is deleted or fails to be stored, I shall have no liability in any circumstances.
4.4 When you gain access to the resources in the membership, the resolution and quality of the resources you receive will depend on a number of factors, including the type of device you are using and your bandwidth, which may fluctuate during the course of your viewing. While I use all reasonable endeavours to provide a quality viewing experience, I cannot make any guarantee as to the resolution or quality of the content you will receive.
4.5 In order to gain access to the resources in the membership, you will need to use a personal computer, portable media player, or other device that meets the system and compatibility requirements of the membership platform and software from time to time. I may change the requirements for compatible devices from time to time and, whether a device is (or remains) compatible may depend on software or systems provided by the device manufacturer or other third parties. As a result, devices that are compatible when you sign up may cease to be compatible in the future.
4.6 I reserve the right to make changes to the membership from time to time. The availability of the content, as well as platforms and compatible devices, may change from time to time. I also reserve the right to replace or remove any resources and the platforms available to you through the membership, and to otherwise make changes in how I operate it. I may from time to time, with respect to any or all members offer certain features or other elements of the membership, including promotional features, user interfaces, plans, pricing, and advertisements.
4.7 No Sharing of login details. You may not share, give or sell your login details to any other person or entity. Excessive viewings or logins by any member may be treated as fraudulent use of the membership, in which case it will result in the immediate cancellation of membership without refund. When you become a member you agree to take all actions possible to protect your login details from fraudulent use. I reserve the right to cancel any membership I believe has been compromised, or is being used fraudulently, at my sole discretion.
4.8 The membership is not suitable for persons under 18 years of age, and by signing up you confirm that you are eighteen 18 years of age or older.
5 Your responsibilities
5.1 You will pay the fees for the membership in accordance with the membership description.
5.2 Account, Password and Security. When you sign up for the membership, if applicable, you will be required to choose a password and username, and you will be given your login information. You are responsible for maintaining the confidentiality of your password and other login information and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify me of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you log out from your account at the end of each session. Each registration is for a single user only. You may not use another member’s account without prior authorisation from me.

5.3 Any content you post or submit to our site or to our Facebook Group while you are a member is subject to our website terms of use and acceptable use policy.
5.4 You acknowledge that deciding how to handle any issues which may arise as a result of your joining the membership, the choices you make in relation to them and whether or not you follow through on any information I provide is exclusively your responsibility. For this reason, although I fully expect great results to come from your participation in the membership, I cannot guarantee any specific outcomes or that all members will achieve the same results. The results are entirely dependent on your commitment and the effort you put into the resources I make available.
5.5 I am an NLP Master Practitioner, an EFT International Master Trainer and an Advanced Practitioner. The role of the membership is to offer you guidance and resources to support you on your professional Journey.
5.6 My resources do not treat mental disorders and are not a substitute for counselling, mental health care or medical treatment of any kind. By signing up for the membership you confirm that you will not use the resources in place of any form of counselling, therapy or medical treatment.
5.7 If you are currently receiving treatment from a doctor or other healthcare professional, by agreeing to these terms and conditions and signing up for the membership, you confirm that you have consulted with the person treating you regarding the advisability of signing up for my membership and that this person is aware of and supports your decision to proceed with the membership.
5.8 The resources in the membership do not in any way constitute specific advice or recommendations. They are for training and guidance only. I am not able to advise you on your individual circumstances.

6 Fees and payment
6.1 All prices quotes are inclusive of VAT.
6.2 The fees for the membership are set out in the membership description.
6.3 Membership fees are payable monthly or there is an option to pay a reduced price for 12 months in advance. The membership fees are billed on a periodic basis as specified at the time of purchase (e.g., monthly, bi-yearly, or yearly). Your membership subscription will continue on a recurring basis corresponding to the term of your subscription unless and until you cancel your subscription in accordance with clause 12.1 or the account or the membership is otherwise suspended or discontinued according to the terms of this agreement.
6.4 As long as you remain a member in good standing, with no breaks in your membership payments, your membership fee will not increase]
6.5 The membership fees are non-refundable except for:
6.5.1 if you are a consumer, your right to a ‘cooling off’ period, as described in clause 7 below; or
6.5.2 where I cancel your membership (other than under 12.3 below) you are entitled to a partial refund for any period of time which you have paid for in advance and during which you will not have access to the membership.
6.5.3 In all other circumstances I am not able to refund to you any of the payments you have made in advance, as this policy is a reflection of the amount of preparation I need to put into the membership to make it most effective for you. This approach also helps you with your own accountability and commitment to improving your life through my membership services.
6.5.4 [In view of my clear no-refund policy, I do not tolerate any type of chargeback threat or actual chargeback from your credit or debit card company. In the event that a chargeback is placed on a purchase or I receive a chargeback threat during or after your purchase, or after the end of the cooling off period if you are a consumer, I reserve the right to report the incident to credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as non-payment on your account which could have a negative impact on your credit rating.

6.5 My refund policy is as follows:
6.5.1 If you are a consumer, you have the right to cancel during the ‘cooling-off’ period as described in Section 7 (subject to clause 7.3).

6.5.2 If I cancel your membership for reasons unrelated to a breach of Section 12.3, you will be entitled to a partial refund for any period of time you have paid for in advance and during which you will not have access to the membership.

6.5.3 If you have paid for 12 months upfront and choose to cancel your membership, you acknowledge that no refunds will be issued for any unused months.

6.5.4 If I terminate your membership under Section 12.3 (material breach of contract), you will not be entitled to any refund, regardless of any fees paid in advance.

Cooling-Off Period for Consumers

7.1 If you are a consumer, you have the right to cancel this contract within 14 days of signing up without giving any reason. You are considered a consumer if you are acting for purposes wholly or mainly outside your business.

7.2 The 14-day cancellation period begins the day after you sign up for the membership.

7.3 If you confirm that you wish to access any membership resources during the 14-day cooling-off period, you waive your right to a full refund. By accessing resources or services, you confirm that you wish me to start providing the membership benefits, including but not limited to:

Booking a member session, for which a date and time are reserved exclusively for you.
Accessing or downloading any digital resources I provide.
Joining any private group or community space associated with the membership.
Accessing any training materials or supporting resources made available to you.

If you subsequently cancel during the 14-day cooling-off period after accessing any resources, a £75 administration charge will be deducted from any refund to cover reasonable costs.
If you access any membership services or resources, a £75 administrative fee will apply, regardless of the extent of usage, to cover reasonable costs.

7.4 If you cancel this contract within the 14-day cooling-off period in accordance with clause 7.1, and you have not accessed any resources or services listed in clause 7.3, I will refund all payments received promptly using the same payment method you used for the transaction.

8 Intellectual property
8.1 If I provide you with any materials, whether digital or printed, any intellectual property in those materials belongs to me and unless we agree otherwise you can only use those materials for your own personal use and you may not share them with third parties.
8.2 The resources in the membership are provided for your information and personal use only. Unless I explicitly state or agree otherwise in writing, you may not:

Download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or exploit the materials for any other purpose; or
Use membership content to create derivative works, for commercial purposes, or to resell services or materials, whether directly or indirectly.

Any violation of this clause, including unauthorised copying, sharing, or distributing of materials, will constitute a material breach as set out in Section 12.3 and may result in immediate termination of your membership.

8.3 From time to time I may record live sessions that I make available to you through the membership. If you participate in such sessions, you authorise me to use your image and voice in any such recordings (and to make use of such recordings in any way I think fit) without payment, other condition or need for further consent.

9 How I may use your personal information
9.1 I shall use the personal information you give to me to:
9.1.1 provide the membership;
9.1.2 process your payment for the membership; and
9.1.3 inform you about any similar products and services that I provide, though you may stop receiving this information at any time by contacting me.
For full details of how I deal with your personal data, see my privacy policy here
9.2 I shall not give your personal information to any third party unless you agree to it.

10 Confidential information
10.1 Where you participate in any group sessions, for example in communications as part of a Facebook group, you agree to keep strictly confidential any information shared by other members and not to share it with any third parties. You will not use the confidential information of any member for your own benefit except with the explicit consent of that member.
10.2 The obligations in clauses 10.1 will not apply to information which:
10.2.1 has ceased to be confidential through no fault of either party;
10.2.2 was already in the possession of the recipient before being disclosed by the other party; or
10.2.3 has been lawfully received from a third party who did not acquire it in confidence.
10.3 Your confidentiality obligations under this clause will continue after termination of this agreement.
11 Resolving problems and complaints
11.1 In the unlikely event that there is a problem with the membership, please contact me as soon as possible and give me a reasonable opportunity to sort out any problems with you and reach a positive outcome.
11.2 I may at my option vary or re-perform the services if there is a problem and the terms of this agreement will apply to any re-performed services.
11.3 Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.

12 Termination of your membership

12.1 Your right to cancel.
You may cancel your membership at any time. To avoid being charged for the next billing cycle, cancellations must be made at least 7 days before your next payment date by email notification to info@masteryourfuture.co.uk.

Once cancelled, you will continue to have access to all resources until the end of your current billing cycle.
If you are on a subscription where you have paid for several months in advance, the subscription will automatically renew on the expiry date unless cancelled at least 7 days prior by email notification. It is your responsibility to notify me before this deadline if you wish to terminate your membership.

12.2 How to Cancel
To cancel your membership, you must contact me by sending an email to info@masteryourfuture.co.uk. Cancellations are only valid if confirmed via email.

12.3 My Right to Terminate Your Membership
I may terminate your membership immediately and without refund if you commit any material breach of the terms of this contract. Material breaches include, but are not limited to:

Sharing login details or membership resources with others.
Copying, sharing, or distributing membership content, including digital and recorded materials, without permission.
Making disparaging or defamatory remarks about me, my team, the membership, or its members in any public or private forum.
Engaging in behaviour that disrupts the community or undermines the values of this membership, such as leading with heart and serving without ego.

If your membership is terminated under this clause, you will not be entitled to any refund, credit, or discount for any fees already paid.
Repeated or malicious breaches of this clause may result in further legal action, including claims for defamation or damages.
This membership is grounded in the principles of respect, collaboration, and heart-driven leadership. Members are expected to conduct themselves in a way that fosters a supportive and professional environment.

12.4 Consequences of Termination
If I terminate your membership due to a breach under Section 12.3, your access to all membership resources will be immediately suspended. You will forfeit any payments already made and remain responsible for any outstanding fees owed under this contract.
In addition to immediate termination of access, I reserve the right to pursue legal action for breaches of intellectual property rights, including claims for damages and injunctive relief.

12.5 Survival of Rights
If this contract is terminated, it will not affect:

My right to receive any payments you owe under this contract.
Any clauses in this contract that are designed to survive termination, including but not limited to confidentiality, intellectual property, and refund policies.

13 Limit on my responsibility to you
13.1 Except for any legal responsibility that I cannot exclude in law (such as for death or personal injury caused by negligence), I am not legally responsible for any:
13.1.1 losses that:
(a) were not foreseeable to you and me when the contract was formed;
(b) that were not caused by any breach of these terms on my part; and
(c) business losses, including loss of business, business interruption, loss of profits, loss of management time and loss of business opportunity.
(d) My total liability to you is limited to the amount of fees paid by you for the membership services and you confirm your understanding that the price of my membership is calculated bearing in mind this limit on my liability. If you would like me to assume a greater degree of potential liability, please contact me for a revised price for my membership services.

14 Disputes
14.1 I shall try to resolve any disputes with you quickly and efficiently. Before initiating legal proceedings, both parties agree to explore alternative dispute resolution methods, such as mediation, to resolve disputes where appropriate.
14.2 If you and I cannot resolve a dispute using my internal complaint handling procedure and either of us want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract. In addition to termination, I may seek injunctive relief to prevent further sharing and recover reasonable legal costs incurred as a result of the breach
14.3 The laws of England and Wales will apply to this contract.
14.4 In the event of a dispute between us, you and I agree not to engage in any conduct or communications, including on social media, designed to disparage each other or my website, products and services.

15 Entire agreement
These terms constitute the entire agreement between us in relation to your purchase.

16 Third party rights
16.1 No one other than a party to this contract has any right to enforce any term of this contract.

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